Refund Policy

Last updated: April 30, 2026

All purchases made through BrainPlug ("Service"), operated by Procure Solutions LLC ("Company," "we," "us," or "our"), are processed by our payment processor, which acts as the Merchant of Record for all transactions.

1. Refunds and Withdrawal Rights

Refunds, cancellations, and withdrawal rights are handled in accordance with our payment processor's buyer terms and refund policy.

Consumers in the EU, EEA, Switzerland, and the United Kingdom have a right of withdrawal as described in our payment processor's buyer terms. Please refer to those terms for full details on eligibility, timeframes, and how to exercise your withdrawal right.

2. How to Request a Refund

You may request a refund through any of the following methods:

3. Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and no further recurring charges will be made after that date.

To cancel, use the subscription management link in your purchase confirmation email, contact our payment processor's buyer support, or email us at support@brainplugai.com.

4. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

5. Contact

For refund requests or billing questions, contact us at: support@brainplugai.com

Procure Solutions LLC
Email: support@brainplugai.com